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Help a Neighbor Hear Better

The staff at HES is committed to improving lives through personal and honest hearing healthcare. We believe that everyone has the right to hear well so they can fully engage in, and enjoy their life.

Unfortunately, there are many individuals in our community with hearing loss who do not pursue hearing aids because they cannot afford them. As a non-profit organization, HES has developed a fund to help these individuals with hearing loss in financial need achieve their goal of better hearing. If you know anyone who may benefit from this fund, please let them know that we are here to help.

The process is simple. They can either simply call our office and request an application OR go on our website at and download the application for the Dr. Ann Stadelmaier Hearing Aid Fund. With your help we are hoping to reach out to and help more individuals in our community.

Thank you for spreading the word about this fund that has helped over 250 people hear better right here in WNY.

Alas, Earwax!

What is earwax?

Earwax, also called cerumen, is a waxy substance produced by glands in your ear canal. It looks different in different people, typically ranging in color from light orange to dark brown. Some people secrete large amounts of earwax, some hardly produce earwax at all. Although it may seem counterintuitive, earwax plays a very important role in keeping your ears clean.

Why does the body produce earwax?

The ear produces earwax as a method of self-cleaning; it protects the ear from dust, dirt, and other debris. Debris that travels into the ear is enveloped in earwax and is gradually carried out of the ear through chewing, talking, and other jaw motion.

Why do I build up more earwax now that I wear hearing aids?

Although a hearing aid helps you hear better, the ear considers your hearing aid to be a “foreign object”. The ear attempts to move the hearing aid out of the ear by building up earwax, just as it does with dirt and debris. Hearing aid users often have more issues with wax buildup, or cerumen impaction, because the natural motion of the earwax is disrupted because it is blocked by the hearing aid.

How do I know if I have a cerumen impaction?

Common symptoms of cerumen impaction are:

• Fullness in the ear, earache, or a sensation that the ear is plugged

• Increased difficulty hearing

• Odor, discharge, or itching

• Ringing, buzzing, or crackling sounds in the ear

• Coughing

• Feedback (whistling sound) from hearing aids

Q-tips are a no-no!

Nothing smaller than your elbow should go in your ears! Cotton swabs (or Q-tips) were invented as a tool to clean hard-to-reach places, like the ear canal. However, we do not recommend using cotton swabs in your ear canal as they can push wax deeper into your ear canal and cause a cerumen impaction or perforation of your eardrum!

Can my hearing aid be affected by earwax?

Absolutely! In fact, this is one of the most common reasons why a hearing aid may sound weak, whistle (or give feedback), or sound like it is not working at all. Hearing aids come in a variety of styles, but all hearing aids have one thing in common - the amplified sound is projected into your ear canal. If the spot where the sound comes out of the hearing aid is blocked with wax, the hearing aid may sound weak or dead. Routine cleaning and maintenance of the hearing aid is the key for preventing this problem. If you are having difficulty cleaning your hearing aids or suspect your hearing aids may be plugged with wax, please call our office to schedule a clean and check appointment.

If you have any questions about how to manage earwax, would like tips on how to clean your hearing aids, or would like to schedule an appointment for cerumen removal, call our office