Dr. Pleban received her B.S. in Communicative Disorders and Sciences from SUNY Geneseo in 2003 and her Doctorate in Audiology from the University at Buffalo in 2007. She specializes in working with adult and pediatric populations and has extensive expertise in audiometric assessments, hearing aid fittings, and aural rehabilitation.
Dr. Pleban focuses on patient counseling, education and quality of life improvements and joins HES after practicing at Ken-Ton Hearing. In addition to seeing patients at the Orchard Park location, she also sees patients at Fox Run and has seen community residents for hearing screenings at the Orchard Park Senior Center. As a resident of Orchard Park, Dr. Pleban looks forward to immersing herself as a hearing health advocate in her local community.
In addition to her work at HES, Dr. Pleban is the Board President for the not-for-profit after school program, Just for Kids, and is a member of the American Academy of Audiology.
Hearing Evaluation Services is one of the largest freestanding, non-profit audiology practices in the country with locations in Amherst, Williamsville, Orchard Park and Tonawanda. HES offers evaluations, treatments, and solutions for those with hearing loss, balance disorders, and tinnitus. Since its inception in 1981, HES has upheld the highest standards of ethics and aims to not only treat but to educate individuals about the impacts of untreated hearing loss including cognitive decline, social isolation and depression. To learn more about HES, visit www.HESofBuffalo.org.
Dr. Jill Bernstein discusses Lyric, the 100% invisible hearing aid. Lyric is also known as the “contact lens” of the ear! If you would like to demo this incredible product, call us today at 716-833-4488. You can also learn more about Lyric by CLICKING HERE.
Dr. Jill Bernstein discusses our services for managing Tinnitus. We are the only Audiology practice in WNY that has four on-staff Certified Tinnitus Specialists. Our researched-back programs have brought incredible success to our tinnitus patients. To learn more about our Tinnitus Programs, visit our tinnitus page.
Tony Caligiuri, a longtime radio personality at WBEN, is famously known as the producer of the Sandy Beach Show. Tony came to HES in the Fall of 2018 after finally getting fed up with his hearing loss and bothersome tinnitus.
His hearing difficulties were affecting both his home and work life as well as his recreational activities. Tony is passionate about his family and community and didn’t want his relationships to continue to be negatively affected by his hearing loss. Tony was fit with hearing aids to address both his hearing and tinnitus complaints and was so satisfied with his results and his experience at HES that he has become an official spokesperson for our organization.
You can listen to Tony’s story, and his continued experience of better hearing health on WBEN, 930 AM, Monday through Friday from 9 am – noon.
At Hearing Evaluation Services, our Doctors of Audiology have the expertise to manage your tinnitus and help you hear well again. HES is the only practice in Western New York to have four Doctors of Audiology who are all members of the American Tinnitus Association as well as certified by the Tinnitus Practitioners Association, making them uniquely qualified to help with tinnitus. Here are some fun facts to help you get to know our Specialists:
Nicole L. Ball, Au.D
• Joined HES in 2012.
• Graduated Summa Cum Laude from Nova Southeastern University in Florida.
• Studied at the University of Costa Rica and Nova Southeastern University
• Mom of Twin Boys
Alyssa Beaton, Au.D.
• Joined HES in 2015.
• Certified in Neuromonics Tinnitus Treatment.
• Worked as an Audiology Assistant and completed her residency with HES
• Western New York native.
• Getting married June 2019.
Jennifer Sutton, Au.D.
• Joined HES in 2007.
• Has extensive experience in vestibular and pediatric testing.
• Specializes in non-sedated auditory brainstem response (ABR) testing for infants.
• Helps train Doctoral-level audiology students from the University at Buffalo.
• Mom of two boys and a girl.
Carolyn Yates, Au.D.
• Joined HES in 2013.
• Graduated Summa Cum Laude from the University at Buffalo.
• 2013 Recipient of the Tindle-Schupe Award for Clinical Excellence in Audiology.
• Participates in clinical research studies for Tinnitus, Dizziness, and Balance disorders.
• Proud Mom of two boxers.
Hearing Evaluation Services has developed a Tinnitus Management Program that is built off of treatment research and years of tinnitus treatment outcomes. Many patients we treat have suffered for years before seeking treatment because they didn’t know that getting help was even an option.
Here are a few frequently asked questions about tinnitus that may help you have a better understanding of this condition:
What is tinnitus? – Tinnitus is defined as the perception of sound when no external sound is present. Tinnitus is often described as ringing, buzzing, hissing, crickets chirping, etc. It can be present constantly or occur intermittently and can fluctuate in volume or type of sound. Tinnitus is considered a symptom and not a disease.
What causes tinnitus? – The biological mechanism of tinnitus is still unknown; however, current research suggests it is a result of the brain’s reaction to a change within the auditory system. Roughly 90% of people who experience tinnitus have an underlying hearing loss. It can also occur temporarily because of ear wax that is plugging the ears, ear infections, exposure to loud sounds or as a side effect of certain medications. Tinnitus is also associated with other non-auditory conditions such as temporomandibular joint (TMJ) disorder as well as head or neck injuries.
Is there a cure for Tinnitus? – Tinnitus that is the result of certain ear-related issues (including impacted ear wax and conductive hearing loss) will typically diminish once the underlying medical issue is resolved. Tinnitus that is related to permanent hearing loss is not generally curable but it is often manageable using sound therapy and counseling techniques so that is no longer bothersome. Our Tinnitus Management Program is extremely successful. Over 85% of patients reported a reduction in how bothersome their tinnitus was in just six weeks.
What options are available to help patients better manage their tinnitus? – The certified tinnitus specialists at Hearing Evaluation Services are trained in various aspects of Sound Therapy and work with patients to develop an individualized tinnitus management plan.
Current management options include:
• Hearing Devices
• Masking Devices
• Neuromonics™ Devices
• Combination Devices
• Stress and Sleep Management
If you are experiencing bothersome tinnitus, please call our office today to set up an appointment with one of our specialists.
Dr. Jill Bernstein discusses the work we do as a non-profit audiology practice – including our recent accomplishment of fitting over 300 people with hearing aids through our Ann E. Stadelmaier fund!
Hearing Evaluation Services of Buffalo (HES) is pleased to announce that they have now fit over 300 people in Western New York in financial need with a brand new digital hearing aid through the Dr. Ann E. Stadelmaier Hearing Aid Fund!
HES established this fund in memory of their former Executive Director, Dr. Ann E. Stadelmaier who passed away in 2006 after a long battle with cancer. Since its inception, the fund has been generously supported by 45 local Lions Clubs who donate to offset the costs of running the fund. Our staff is extremely proud of the Dr. Ann E. Stadelmaier fund, which has helped so many individuals in Western New York hear better. These members of our local community could not have afforded to do so without the help of the fund.
We would like to thank our local Lions Clubs for their continued support. As a non-profit organization, HES is dedicated to helping all people hear better and looks forward to continuing to help more individuals in WNY.
The fund provides hearing assistance to individuals in need who cannot otherwise afford these services in Erie, Niagara, Chautauqua and Cattaraugus counties.
HES’ Dr. Jill Bernstein was a featured guest on WNY Living to discuss the understanding of your hearing health benefits and programs through your insurance companies!