About Joyce Kessler
Joyce has been with Hearing Evaluation Services since 1984. She is one of our most experienced employees with an incredible knowledge base in best billing practices, insurance, multi-office compliance, credentialing and non-profit business management, as well as managing all HES’ computer systems. As our practice evolved since its inception in 1981, so did Joyce’s position; from Patient Care Coordinator to Business Manager and everything in between. Joyce’s primary responsibility is ensuring that HES continues to be a thriving non-profit. Joyce works closely with our Executive Director and Management Team offering a diverse skill set, helping make Hearing Evaluation Services the premier non-profit audiology practice in Western New York.
She is seen as an authority in her areas of expertise. In 2015, she was invited as a speaker and presenter at the American Board of Audiology National Convention.
Joyce resides in Elma, New York with her husband and family dog. They are proud to have three successful daughters.