Virtual/Remote Care Appointments
Hearing Evaluation Services is proud to offer virtual appointments for those who cannot find the time or the means to make it into one of our office locations. Virtual appointments are revolutionizing the way people can receive hearing care.
Most modern hearing aids can connect with your smartphone and host your remote care session. This allows your audiologist to troubleshoot hearing aid problems, fine-tune your hearing aids, and provide you with educational resources all from the ease of your smartphone. This is also a great option for our “snowbirds,” you no longer have to delay your care until your return home in the spring.
With a telehealth appointment, you will receive an on call audiologist. When you call with a question or problem, you want a quick answer. We have a dedicated provider who will return your call the same day. They can answer questions and even help troubleshoot any problems you are having. If they cannot resolve your issue with a call-back, they can guide you through the best options to resolve your concern.
How a Virtual Appointment Works
For a telehealth appointment, all you need is a computer, smartphone, tablet, and earbuds or headphones. No special equipment is necessary.
Your telehealth appointment will be broken into a four steps:
- Schedule an appointment: Call our office or request a virtual appointment online.
- We will email you instructions and a link to join the meeting: Use the link our office emailed you to join a virtual meeting with one of our audiologists.
- Speak with a hearing professional: Have your hearing evaluated, talk about hearing aid issues, or ask questions about your hearing health.
- Receive complimentary advice: Receive help from one of our audiologists and personalized recommendations to help you with your hearing.
Virtual Care
In addition to general telehealth appointments, many hearing aid models are equipped with technology that allows your audiologist to provide follow-up care and program adjustment without a trip to the office. If you currently have hearing aids, ask your audiologist if this is an option for you!
Another major advantage of this new program is the increase in our ability to provide continued care for our “snowbird” patients or patients that might be traveling in general and may encounter an issue. You no longer have to delay your care until your return.
We are here to help, wherever you are. Consider scheduling a virtual appointment today and receive easy, accessible hearing care from the comfort of your own space!
Ask the Audiologist
Locations
Amherst Office:
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Address:
4600 Main Street Suite 201
Amherst, NY 14226 -
Hours:
Mon – Fri: 9:00am – 5:00pm
Williamsville Office:
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Address:
2733 Wehrle Dr #200
Williamsville, NY 14221 -
Hours:
Mon – Fri: 9:00am – 5:00pm
Orchard Park Office:
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Address:
4063 North Buffalo Street
Orchard Park, NY 14127 -
Hours:
Mon: 9:00am – 7:00pm
Tues - Fri: 9:00am - 5:00pm
Tonawanda Office:
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Address:
2545 Sheridan Drive
Tonawanda, NY 14150 -
Hours:
Mon – Wed: 9:00am – 5:00pm
Thurs: 9:00am - 7:00pm
Fri: 9:00am - 5:00pm